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Find answers in the docs, or get in touch.

Documentation

Quickstart guide, API reference, and integration guides.

Email

Send questions or report issues to support@feed-fusion.com.

Common questions.

FeedFusion refreshes every feed automatically once a day. To update sooner, use the Refresh now button on your feed's page (10 a month on Free, 100 on Pro, unlimited on Agency).

Meta's access tokens occasionally expire if your Instagram account changes password or if you revoke FeedFusion's permissions. Open the feed's page in your dashboard and choose Reconnect.

Your existing widget embeds and API endpoints keep working — only the data source needs re-authorising.

Yes. Each connected Instagram account exposes a public widget script and JSON API endpoint that can be embedded on any number of websites. The Free tier covers one Instagram account; Pro and Agency tiers add more accounts. See pricing.

FeedFusion handles all token rotation and API compatibility on the server side. When Meta releases breaking changes, you don't have to do anything — we update the integration and your widgets keep working.

This is the core reason FeedFusion exists.

Four quick checks: (1) Is your data-public-key correct? Find it in your dashboard. (2) Is the script tag included before the widget container in your HTML? (3) Open DevTools → Console; FeedFusion logs setup errors there. (4) Is your site's address added under Allowed sites on your feed's page? A feed only loads on the sites you add.

If still stuck, email support@feed-fusion.com with the URL of the page.

Cancel anytime from your dashboard → Billing. Your access continues until the end of the current billing period.

If you're a consumer in the EU, you have a 14-day refund right on your first paid subscription per Decree-Law 24/2014. See Terms §3.